Hospitality Aide – MHCC

Under the general supervision of the certified nurse aide, charge nurse, administers general assistance to all residents. Observes and follows instructions of the nursing staff in line with an established routine, providing general resident care services to assure maximum possible resident well being. Job responsibilities include but not limited to passing ice, strip beds and replace with clean linen, answer all call lights, provide unskilled services, assist residents to and from necessary/desired locations, restock rooms and passing trays.

Chain of Command: Certified Nurses Aide, Charge Nurse, DON, Director of Long Term Care Services, CEO
Payscale: Hourly, Non Exempt
Location: Memorial Health Care Center
Supervises: None

Job Summary

Physical and Mental Requirements

  • extended periods of standing/ walking
  • manual dexterity
  • pushing pulling
  • lifting/carrying >= 50 lbs.
  • repetitive motion
  • kneeling/bending
  • stooping
  • reaching
  • visual acuity
  • hearing acuity

Work Conditions

  • inside
  • occasionally highly stressful


  • OHSA Blood Bourne Pathogens Class I

Types of Clients Served

  • Adult (18-55 yrs.)
  • Geriatric (>55 yrs.)

Job Qualifications


  • High School Graduate or equivalent preferred.

Licensure, Registry and Certifications

  • BCLS

  • Effective oral and written communication skills
  • Able to follow written and verbal instructions
  • Ability to read and write in English.


Prior Work Experience

  • Entry level position
  • One year in a long term care setting preferred

Technical Training

  • Current CPR certification

Essential Duties and Responsibilities

Primary Responsibilities

  • Assist with carrying out the Interdisciplinary Plan of Care for residents
  • Assists residents with activities of daily living according to their Care Plans and MHCC Policies and Procedures
  • Keeps the Charge Nurse informed regarding resident change of condition or other observations such as symptoms, reactions, or other changes in patient status

Administers direct bedside nursing care under the supervision of the Charge Nurse which may include:

  • Reports any skilled needs to Certified Nurse Aide
  • Assist residents to and from necessary/desired locations
  • Beds are cleaned and made up properly
  • Maintains residents dignity and privacy at all times
  • Ensures residents are in safe environment to include lowering beds and clearing furniture path as needed

Provides assistance and performs support duties as needed

  • Assists in maintaining a clean safe environment for residents, detecting and correcting situations that have a high probability of causing accidents or injuries to residents
  • Understands the legal implications of not carrying out physicians’ orders correctly
  • Recognized when a situation can not be handled alone and requests help from proper personnel when necessary

Job Related Factors

  • Communicates positively and respectfully to audience (coworkers, patients, physicians, and others)
  • Performs required tasks without prompting and adjusts appropriately to situations
  • Adheres to the attendance policy
  • Follows District and Department Policies
  • Attends required meetings and in-services
  • Participates in Hospital District Safety Program and QA Programs
  • Uses time and resources wisely
  • Maintains HIPAA, keeping patient and hospital confidentiality
  • Maintains adequate supplies of items needed to perform job, orders, or reports low items to supervisor
  • Practices proper phone etiquette, identifying self and department
  • Reports adverse events regarding patients, guests, or self to supervisor immediately