New Vision Administrator

This position is responsible for the management of the New Vision™ office, which includes participation and oversite of the admission and referral process as well as internal documentation auditing.  In addition the New Vision Administrator is responsible for planning weekly outreach in the community to enhance the visibility of the New Vision Service and client hospital. The New Vision Administrator works collaboratively with hospital administration, physician and nursing staff, Regional Director of Operations, and Clinical Director to coordinate a continuum of care for the addicted patient. Employee is expected to be present at client hospital during assigned business hours to supervise the intake staff, assist with inquiries, admissions, discharge planning, meet with hospital physicians, nursing staff, and administration as well as provide general direction on the proper functioning of the site.  New Vision Administrator is expected to be on site daily unless they are off site performing community outreach and educational activities pursuant to the marketing and outreach plan.

FLSA Status: Exempt

Company: BayMark Management Services (Special Care)

Reports to: SC – Regional Director of Operations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Maintain a minimum of 12 Outside Marketing Contacts each week with various treatment agencies, physician offices, hospitals, etc.
  2. Be at the hospital each day at 8am to check in and start the day. Outreach should be completed after checking into the hospital. If there is a need to complete outreach before starting at the hospital, that will need prior approval from the Regional Director.
  3. Complete assigned reports in accordance with company policy.
  4. Oversee the day to day operations of the New Vision™ office.
  5. Oversee the time management of the Intake Coordinator including approving payroll, approving time off requests, and communicating to Regional Director any potential gaps in coverage of the service.
  6. Effectively communicate with Hospital Administration, Physicians, Nurses, and Community Partners.
  7. Act as a liaison between the New Vision™ Service and the Community as well as between the Client Hospital and the Corporate Office.
  8. Assist the Intake Coordinator with inquiries, assessments, discharge planning, follow up calls, and day to day operations of the office.
  9. Maintain HIPPA
  10. Support organizational and departmental philosophies, goals, and objectives and through own behavior lead and motivate others to do so.
  11. Ability to handle stressful situations and interact with others.
  12. Must be present during working hours at the office for in person meetings and access to a computer without violating company policy.
  13. Regular attendance is to be maintained.
  14. Adherence to a code of conduct conducive with BayMark Services policy is expected.
  15. Other duties, as assigned.
  1. A Bachelor’s degree in Human Services, Psychology, Counseling, Substance Abuse, Criminal Justice, or related field is preferred along with and minimum of at least three (3) years of social service and/or clinical service work. 
  2. Valid Driver’s License, Vehicle Registration, and Verifiable Automobile Insurance
  3. Basic Understanding of chemical dependency
  4. Marketing or Public Relations experience
  5. Must be punctual, dependable, and demonstrate an outstanding work ethic.
  6. Must be comfortable working independently yet collaboratively as an integral member of a cohesive team.
  7. Ability to work with a diverse population of people
  8. Ability to demonstrate strong communication and organizational skills
  9. Ability to demonstrate effective leadership and management skills
  10. Understanding of HIPAA guidelines and policies
  11. Proficient in Microsoft Office (Word, Excel, Power Point, Etc.) as well as an understanding of email and attachments. Strong typing and computer application skills. Able to operate telephone, PC, copier, and other basic business machines.
  12. Understanding of documentation as it pertains to the healthcare industry
  13. Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
  14. Ability to maintain confidentiality, remain open to others’ ideas and exhibit willingness to try new things.
  15. Ability to speak clearly and persuasively in positive or negative situations.
  16. Ability to edit work for spelling and grammar, present numerical data effectively and able to read and interpret written information.
  17. Ability to prioritize and plan work activities, use time efficiently, and develop realistic action plans.
  18. Ability to demonstrate accuracy and thoroughness and monitor own work to ensure quality.
  19. Able to adapt to changes in the work environment, mange competing demands and is able to deal with frequent change, delays, or unexpected events.
  20. Satisfactory references from employers and/or professional peers
  21. Satisfactory criminal background check, including Motor Vehicle Report
  22. Satisfactory drug screen.

This job operates in an office located inside clinical hospital.  Travel is required by car.

This role routinely uses standard office equipment such as a computer, keyboard, telephone, fax machine, copy machine, calculator.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, twist and occasionally stoop, kneel, crouch or crawl. The employee will also regularly be required to use hands, talk, and hear. Additionally, this employee will frequently be required to stand, walk, reach with hands and arms, twist, stoop, kneel, crouch or crawl in an eight (8) hour work day. Specific vision abilities include close, peripheral depth perception, and ability to adjust focus will also be necessary.

  1. Sitting
  2. Standing
  3. Walking
  4. Squatting
  5. Bending
  6. Kneeling
  7. Reaching
  8. Twisting
  9. Crawling
  10. Climbing
  11. Walking on rough ground
  12. Exposure to change of temperature or humidity
  13. Exposure to dust, fumes, or gases
  14. Lifting/Carrying >= 50 lbs.
  15. Pushing/Pulling

BayMark Health Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, ancestry, sexual orientation or other characteristic protected by federal, state and local laws. BayMark will provide reasonable accommodation for a known disability of an applicant or employee in accordance with federal, state and local laws.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employee is expected to participate in appropriate continuing education that may be requested and/or required by their immediate supervisor. In addition, employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. Employee must attend mandatory education programs.