24 Oct ER Clerk (Full Time)
Posted at 10:28h
in Jobs
Performs duties in the capacity of Clerk for the Emergency Department.
Reports To: Revenue Cycle Director
Responsibilities
- Perform required tasks without prompting and adjust appropriately to situations.
- Communicates positively and respectfully to coworkers, patients, physicians, and others.
- Adhere to the attendance policy.
- Follow district and department policies.
- Attend required meetings and in-services.
- Participate in Hospital District Safety Program and QA Programs.
- Use time and resources wisely.
- Maintain HIPAA, keeping patient and hospital confidentiality.
- Maintain adequate supplies of items needed to perform job; order or report low items to supervisor.
- Practice proper phone etiquette, identification of self and department.
Essential Functions
Primary Responsibilities for all Units Assigned:
Provides clinical services and care for patients.
- Answers multi-line telephone, routing calls and providing messages.
- Documents Daily Census updates and changes.
- Printing patient education materials, pertinent ancillary reports for patients/Nursing Staff during patient stay and at discharge.
- Schedule follow up appointments at discharge for patients if directed.
- Registering patients.
- Assisting with patient transfers.*Start to Finish*
- Initiates, assembles, and maintains charts for all patients on the unit. Makes new charts as needed.
- Print labels and anything that is required by Nurse/Physician.
- Tone out EMS for transfers.
- Activate Trauma Team when necessary.
- Notifies Housekeeping of room numbers after discharge in a timely manner.
- Informs nursing staff of pertinent information regarding patient care and procedures from ancillary departments.
- Communicate patient status, pending orders and information during transfers, at exchange of shift, and as needed.
- Notifies Central Supply of needed supplies for the unit.
- Assisting the Nuse Aide when needed.
- Enters patient service charges, assists with contract agreements, and payment collections.
- Cross Trains for other clerk positions.
- Other duties as assigned.
Job Qualifications
Professional Education Requirements
- High School Graduate or Equivalent
- BLS (preferred)
- Parent Opportunity Program course completion certificate (L&D)
- Nova Strip Glucose Monitoring Certificate
Skill Requirements
- Effective oral and written communication skills
- Computer proficiency.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Extended periods of sitting/standing/walking
- Manual dexterity
- Pushing
- Pulling
- Lifting/carrying >= 50 lbs.
- Kneeling/bending
- Visual acuity
- Hearing acuity