Careers

Patient Access Representative

Title: Patient Access Representative
Pay Scale(s): Full-Time, Non-Exempt
Department: Revenue Cycle
Date Posted: March 09, 2021

SUMMARY/OBJECTIVE:
Processes admissions for inpatients, outpatients, and emergency patients to hospital services. Processes, codes, and files admission records and birth certificates acting as liaison with patient family members or responsible party. Coordinates the activities of admissions, communicates with the Director and provides instruction, guidance, training and assistance to other staff. Covers PBX during lunch.

EDUCATION/EXPERIENCE:
High School Diploma/GED
Previous admitting or registration work preferred
Course work related to medical terminology preferred
Experience with healthcare insurance preferred

RESPONSIBILITIES:
The Patient Access Representative is responsible for performing customer service functions, from responding to inbound calls, scheduling appointments, registering and processing all admissions by securing demographic and financial information including signatures
Initiates insurance verification
Call insurance companies to check on pre-certification and notification of admission
Responds to patient questions and directing patients to the appropriate area
Completes and is responsible for the disposition of the patients death certificates.
Observe and comply with all HIPAA policies and procedures in accordance with PHI access level and immediately report any improper or questionable use and/or disclosures of PHI to the HIPAA compliance officer through appropriate channels.

ESSENTIAL FUNCTIONS
Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
Explains all required forms to the patient or guarantor and obtains the necessary signatures.
Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling, and when appropriate sends patient to the Financial Counselor for the review and submission of charity applications.
Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required time-frames.
Posts payments in the computer system and generates the appropriate patient receipts.
Monitors, reviews and resolves patient account issues on assigned reports. Performs account analysis and trending.
Completes quality review and monitors for process improvement opportunities.
Ensures daily processes are complete.
Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
Adheres to all hospital policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Performs other duties as assigned.

SKILL REQUIREMENTS:
Ability to work in fast-paced, high productivity environment.
Ability to exercise judgement and make decisions.
Excellent communication skills to communicate with patients
Ability to perform while under stress.
Ability to document accurately and concisely
Careful attention to detail.
Ability to maintain patient confidentiality
Ability to type 25-30 wpm
Bilingual English/Spanish Preferred Proficient use of computers including Microsoft Office 2010 applications
Skilled in 10-key by touch and keyboarding
Ability to operate general office equipment
Exceptional verbal and written communication skills
Excellent attention to detail and ability to multi-task
Ability to work with minimal supervision, independently, as well as in a collaborative team setting
Strong organizational skills with the ability to prioritize and meet deadlines
Requires knowledge of Commercial and/or Government Payors

SUPERVISORY RESPONSIBILITIES:
None

PHYSICAL & MENTAL REQUIREMENTS:
Intermittent periods of sitting and standing
Lifting/carrying >= 40 lbs
Periods of stooping/kneeling
Occasional periods of high stress levels

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Fitness Center Assistant

Shift(s): Part-Time
Department: Fitness Center
Date Posted: March 22, 2021

SUMMARY/OBJECTIVE:
Instructs and supervises exercising clients. Welcomes members and visitors to the center. Performs front dust functions and tracks members. Assists in the cleaning and maintaining of Fitness Center equipment. Performs center clerical and support duties.

EDUCATION/EXPERIENCE:
High School Diploma or Equivalent

LICENSURE, REGISTRY, CERTIFICATION:
Professional certification preferred (American College of Sports Medicine)
BCLS required

EXPERIENCE:
Previous public relations experience
Experience with exercise and fitness preferred

TECHNICAL TRAINING:
None

PHYSICAL & MENTAL REQUIREMENTS:
Intermittent periods of sitting/standing/walking
Pushing/Pulling
Ability to comprehend and follow written or verbal instructions
Lifting/carrying > = 40 lbs.
Crawling
Climbing
Kneeling/Bending
Walking
Visual acuity

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Laboratory Director

Title: Laboratory Director
Pay Scale(s): Full-Time, Non-Exempt
Department: Laboratory
Date Posted: March 12, 2021

SUMMARY/OBJECTIVE:
Laboratory Services Director directs, establishes, and plans the overall policies and goals for a district’s laboratory services. Works closely with staff, department directors, and physicians to ensure the highest standards of quality and service are maintained. Laboratory Services Director writes and updates procedures and manuals as needed and reviews them annually to ensure that employees have current information needed to perform tests and procedures. Creates functional strategies and specific objectives and develops budgets/policies/procedures to support the functional infrastructure.

EDUCATION AND WORK REQUIREMENTS:
Bachelor’s degree in Medical al Laboratory Technology
Master’s degree preferred.
Licensure as a Medical Technologist
Registered by ASCP, AMT, ISLCT, or HEW
Five years of High complexity testing experience in a medical laboratory or previous general supervision qualification under CLIA rules with increasing responsibility and excellent references

RESPONSIBILITIES:
The Director of Laboratory Services provides operational management for all areas of the laboratory to ensure superior proficiency in test results, analysis, quality control, performance improvement, and compliance with pertinent regulatory agencies. Receives or obtains specimens for analysis and applies techniques used in laboratory procedures and provides accurate, reliable, reproducible, and timely test results utilizing the best technology available to provide our physicians with the means to treat our patients, from newborn to elderly, in a manner consistent with quality healthcare. Records test results in accordance with laboratory policies and procedures and regulatory agency requirements (FDA, AABB, CLIA, etc.) to achieve the best quality patient care in accordance with the goals and objectives of Seminole Hospital District.

SKILL REQUIREMENTS:
Financial Management.
Leadership.
Business Acumen.
Project Management.
Problem Solving/Analysis.
Ethical Conduct.
Collaboration.
Personal Effectiveness/Credibility.
Strategic Thinking.
Communication Proficiency.

SUPERVISOR RESPONSIBILITIES:
This position manages all employees in the Laboratory department.

ESSENTIAL DUTIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Recruits, Trains, and provides a development path for all laboratory staff.
Promotes a Positive and respectful Team environment.
Leadership and management abilities with effective oral and written communication skills.
Knowledgeable in how to develop, review, revise and enforce policies, procedures, in accordance with all hospital, state and other regulatory requirements pertaining to laboratory operations.
Knowledgeable of laboratory policies and procedures for pre-analytical, analytical, and post analytical evaluation, reporting and maintaining records of patient test results.
Develops and maintains departmental policies and procedures in accordance with TDH-CLIA regulations and hospital policy and procedures.
Knowledgeable of laboratory’s quality control policies and state and federal regulations of the laboratory.
Keeps abreast of current technological advances, recommending purchasing or modifications to equipment to maintain current technology.
Performs quality control monitoring of all equipment and maintains records according to the Texas Department of Health regulations.
Supervises and coordinates employee schedules, call, and holidays.
Ensures patient testing is completed on a timely basis.
Monitors test processing and reviews results for validity, accuracy, and improvement.
Communicates positively and respectfully to audience (coworkers, patients, physicians, and others)
Reports adverse events regarding patients, guests, or self to supervisor immediately.
Performs required tasks without prompting and adjusts appropriately to situations.

PHYSICAL & MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
moderate periods of sitting/standing/walking
pushing pulling
lifting/carrying >= 50 lbs.
crawling
climbing
kneeling/bending
visual acuity
hearing acuity

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Medical Technologist

Pay Scale(s): Hourly, Non-Exempt
Department: Laboratory
Location(s): Memorial Hospital
Date Posted: September 21, 2020

SUMMARY/OBJECTIVE:
Obtains specimens from patients and performs established clinical tests and procedures. Performs complex tests on other body fluids, such as: biological, chemical, hematological, immunological, microscopic, and bacteriological tests. Analyzes samples for chemical content or reaction, determine concentrations of compounds, and type and cross match samples for blood transfusions. Interprets test results. Performs instrument and equipment maintenance.

EDUCATION, EXPERIENCE, + LICENSURE REQUIREMENTS:
Registered by ASCP, AMT, ISLCT, or HEW
Bachelor’s degree in Medical Laboratory Technology

PERSONAL JOB RELATED SKILLS:
Knowledge of medical laboratory collection, testing, and use of equipment
Knowledge of quality control policies, state and federal regulations of laboratory
Supports and enforces infection control policies and procedures
Maintain discretion and confidentiality in communications

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reviews and follows requests for tests and procedures prescribed by providers.
Draws and processes specimens promptly in compliance with established procedures.
Follows the established procedures when performing chemistry, hematology, coagulation, urine
analysis, bacteria cultures, blood bank, or serology tests or procedures.
Follows quality control procedures for all tests.
Reviews accuracy of results before reporting.
Checks validity by evaluation of quality control data, previous tests, and duplicate testing.
Reports panic values to supervisor and the appropriate physician.
Performs routine and preventative maintenance.
Reports equipment problems to supervisor immediately.
Maintains logs and other documentation.

PHYSICAL & MENTAL REQUIREMENTS:
Moderate periods of sitting/standing or walking
Manual dexterity
Pushing/pulling
Repetitive motion
Lifting/carrying >= 50 lbs.
Reaching
Climbing
Kneeling/bending
Transporting up to 300 lbs. on cart
Visual acuity
Hearing acuity

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Registered Nurse

Shift(s): Full-Time
Department: Nursing (general)
Location(s): Memorial Hospital Seminole Hospital District
Date Posted: April 22, 2019

SUMMARY/OBJECTIVE:

Performs principle responsibility of total nursing care, assessment, planning, implementation, and evaluation of each assigned patient. Plans, provides, and documents discharge planning, teaching, and educates patients, family or others to attain optimal health and continuity of care. Assures that the plan of care is carried out in a safe environment through performance and supervision of subordinate personnel.

ESSENTIAL FUNCTIONS/COMPETENCIES:

Effective oral and written communication skills.

EDUCATION/EXPERIENCE:

Graduate of an accredited School of Professional Nursing

Two years of experience as a professional Registered Nurse. One-year ER and Labor & Delivery experience preferred.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

Registered Nurse License by the State of Texas

Basic Cardiac Life Support (BCLS) Certification

Advanced Cardiac Life Support (ACLS) Certification

Neonatal Resuscitation Program (NRP) Certification

Emergency Nursing Pediatric Course (ENPC) / Pediatric Advanced Life Support (PALS) Certification preferred

TCCN preferred

PHYSICAL & MENTAL REQUIREMENTS:

Duties of the position requires extended periods of standing, walking, pushing, pulling, repetitive motions. Lifts up to fifty pounds, and occasionally heavy lifting in supporting or moving patients who may suddenly become weak or helpless. The ability to comprehend and follow written and verbal instructions.

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Respiratory Therapist

Shift(s): Non-Exempt, Hourly Full-Time
Department: Respiratory Therapy
Location(s): Memorial Hospital Seminole Hospital District
Date Posted: December 02, 2019

SUMMARY/OBJECTIVE:

Provides respiratory therapy services for patients of the hospital as ordered by a physician to include interventional procedures, conducting pulmonary function testing, cardiac stress tests, holter monitoring, ECG, and arterial blood gas analysis, and emergency respiratory support.

EDUCATION/EXPERIENCE:

Graduate of an approved JRCRTE Program

Associate degree or higher preferred.

Licensure, Registry, Certification:

Certified as a CRTT or Certified as an RRT

DSHS License

CPR

PERSONAL JOB RELATED SKILLS

One (1) years’ experience as a Certified Cardiopulmonary Technician

Critical Care experience preferred.

EXPERIENCE:

One (1) years’ experience as a Certified Cardiopulmonary Technician

Critical Care experience preferred.

DUTIES & RESPONSIBILITIES:

Performs pulmonary function testing on patients.

Administers gas and aerosol therapy and IPPB therapies

Performs arterial punctures and analysis of the blood for ABG’s

Maintenance and removal of secretions through various methods.

Places patents on ventilators and monitors them continuously.

Performs routine ECG’s and prepares them for physical interpretation.

Provides care appropriate for the neonate, pediatric, adolescent, adult and geriatric patients served based on demonstrated knowledge of the principles of growth and development over the life span.

Assesses and interprets data on neonate and the pediatric, adolescent, adult and geriatric patients’ status to identify patients’ requirements relative to their age specific needs and provides care needed as stipulated in departmental policy.

Discusses the condition and treatment of patients with the patient’s physician, cardiopulmonary consultant, and cardiopulmonary staff members and recommends changes in cardiopulmonary care when indicated.

PHYSICAL & MENTAL REQUIREMENTS:

manual dexterity, moderate periods of standing and walking, pushing pulling, repetitive motion, lifting/carrying >= 50 lbs., reaching, visual acuity, supporting patients who may become weak or helpless, repetitive motion, kneeling/bending

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Nursing Home RN - Night Shift

Shift(s): Full-Time, Nights
Location(s): Memorial Health Care Center
Date Posted: January 18, 2021

SUMMARY/OBJECTIVE:
Has principle responsibility of the total nursing care, assessment, planning, implementation, and evaluation of each assigned resident. Assures that the plan of care is carried out in a safe environment through performance and supervision of subordinate personnel. Records resident histories, administers medications, follows physicians orders and communicate with physicians and families as needed.

PHYSICAL AND MENTAL REQUIREMENTS:
Extended periods of standing or walking
manual dexterity
pushing
pulling
repetitive motion
lifting/carrying >=50lbs.
kneeling
bending
stooping
visual acuity
hearing acuity
reaching

JOB QUALIFICATIONS

EDUCATION:
Graduate of an accredited school of Professional Nursing

LICENSURE, REGISTRY & CERTIFICATIONS:
Registered Nurse License by the State of Texas
BCLS

PERSONAL JOB RELATED SKILLS:
Effective oral and written communication skills.

EXPERIENCE

PREVIOUS WORK EXPERIENCE:
Two (2) years’ experience as a professional RN (preferred)

TECHNICAL TRAINING:
Current CPR Certification

ESSENTIAL DUTIES:
Utilizes the nursing process, completes a comprehensive physical and psychological assessment of patients.
Takes nursing histories to provide a basis for developing patient care plans.
Identifies teaching and learning needs with each resident to promote independence.
Provides an ongoing assessment that accurately reflects needs and desires of residents
Consistently uses input form resident, family, significant other, physician, and healthcare team members.
Identifies expected outcomes for planned nursing intervention and insures vital information is passed between shifts.
Verifies medication administration accuracy and performs the required checks on the medication administration record.
Assesses residents at the beginning of the shift for acuity of patient needs/problems and establishes priority in which work activities are consistently completed by the end of the shift.
Act as liaison between patient, physician, family or RP and other health disciplines
Performs basic nursing competently to include but not limited to: intake and output, vital signs, physical assessment, urine testing, specimens/cultures, dressing changes, neurological assessments, personal hygiene for the patient, skin care, glucose monitoring, airway/suctioning, basic oxygen administration, nasogastric tubes, tube feedings, urinary catheterization, drains and enemas.

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CNA Nursing Home

Shift(s): Full-Time
Location(s): Memorial Health Care Center
Date Posted: September 21, 2020

SUMMARY/OBJECTIVE:
Under the general supervision of the Charge Nurse or Clinic Manager, administers direct bedside nursing care to patients/residents assigned, assuring their safety and comfort. Observes instructions of the nursing/clinical staff and performs in line with established routine, providing maximum resident /clinical care services to assure well­being of residents/patients to the greatest degree.

ESSENTIAL FUNCTIONS/COMPETENCIES:
Effective verbal and written communication skills

EDUCATION/EXPERIENCE:
High school graduate or equivalent, preferred
One year of experience in a medical setting preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS:
Must be currently Certified as a Nurse Aide in the State of Texas

PHYSICAL & MENTAL REQUIREMENTS:
Duties of the position require extended periods of standing and walking. Bending stooping twisting, reaching, and lifting up to fifty pounds. Occasional heavy lifting when moving or supporting residents who may suddenly become weak or helpless.

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