Clinical Applications Specialist

The position of Clinical Applications Specialist provides support to all users of Seminole Hospital District (SHD) clinical information systems. The Clinical Applications Specialist will participate in IT Department project(s) to support new and installed clinical systems throughout the SHD. The Clinical Application Specialist will be a participant in new implementation(s) and/or upgrade(s) of clinical systems. The Clinical Application Specialist will participate in a variety of information system-based responsibilities.


Department: Information Technology
Reports To: Director of Informatics & Technology
Location: Seminole Hospital District

Supervises: No one

Responsibilities

The Clinical Application Specialist will be responsible for end user support and working through the troubleshooting process with the user. Assists the Director of Informatics & Technology with clinical systems operations.

Essential Functions

  1. Clinical Applications Specialist will participate in planning, testing, implementation, and ongoing support activities
  2. Working with management and staff to define problems and devise solutions. Assist with work-flow analysis and process redesign.
  3. User login and security management.
  4. Planning, oversight, implementation, and maintenance of new software applications.
  5. Oversight and maintenance of quality reporting metrics.
  6. Assists with table file building and system set-up procedures and ongoing maintenance thereof.
  7. Continual maintenance, troubleshooting, and upgrading of all clinical systems and automated functions of software.
  8. Perform software configurations as needed.
  9. Continually works to improve application software in alliance with hospital mission and strategic plan.
  10. Recommends possible system changes to enhance overall system effectiveness based on identified needs and industry trends.
  11. Works with implementation team to ensure proposed changes to existing systems are successfully completed.
  12. Develops and assists with providing reports from all clinical systems.
  13. Maintain order sets in live environments to reflect constant changes.
  14. Creates and maintains documentation templates and electronic forms.
  15. Performs basic troubleshooting and maintenance of bio-medical devices.
  16. Educates and trains district staff on new and best practice workflow.
  17. Work with various vendor support for education, training, and technical support purposes.
  18. Active member of the Clinical System User Group.
  19. Performs other duties as required by manager.

Education and Experience Requirements

  1. 1-2 years healthcare experience preferred.
  2. Experience with computer applications required.
  3. Experience with clinical software preferred.
  4. High School Graduate or equivalent.
  5. Experience with Microsoft Office applications required.

Skills/Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  1. Extended periods of sitting and standing
  2. Manuel dexterity
  3. Repetitive motion
  4. Bending and Kneeling
  5. Walking
  6. Pushing and pulling
  7. Must be able to lift up to 25 pounds.

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